Ultragen Limited is a growing technology retail and e-commerce company in Bangladesh, committed to providing genuine IT products, reliable service, and a smooth shopping experience for customers across the country.

Ultragen Limited, we provide 100% genuine laptops sourced through authorized distribution channels, backed by official manufacturer warranties, competitive pricing, and dedicated after-sales support. Our goal is to help customers choose the right device with confidence and enjoy reliable service throughout its lifecycle.

Starting with our physical branch in Chattogram, Ultragen Limited is building a strong foundation to serve both local and nationwide customers through a combination of showroom service, online shopping, and customer-focused support. We aim to make modern technology more accessible, dependable, and convenient for individuals, professionals, gamers, businesses, and institutions throughout Bangladesh.

At Ultragen Limited, we believe that technology shopping should be simple, transparent, and trustworthy. Our focus is not only to sell products, but also to help customers choose the right solution based on their needs, budget, and long-term value. From everyday computing products to complete office and corporate IT solutions, we work to deliver a reliable experience before and after every purchase.

Mission

Our mission is to provide authentic technology products, practical IT solutions, and professional customer service across Bangladesh. We are committed to helping customers make confident purchasing decisions by offering proper product guidance, fair pricing, and dependable after-sales support.

We aim to serve a wide range of customers with desktops, laptops, components, accessories, office equipment, gaming products, photography gear, networking solutions, security systems, and other essential technology products.

Vision

Our vision is to become one of Bangladesh’s trusted technology retail and eCommerce brands, known for genuine products, transparent service, and long-term customer relationships.

From our beginning in Chattogram, we want to grow responsibly across the country by combining physical retail, online service, corporate support, and modern technology solutions. Our goal is to become a reliable technology partner for individuals, families, professionals, and businesses.

Business Areas

Ultragen Limited serves multiple customer segments with a broad range of technology products and solutions.

Consumer Customers

We provide technology products for personal, academic, professional, and entertainment needs. Whether a customer needs a laptop for study, a desktop for work, a monitor for productivity, gaming accessories, computer components, or daily IT accessories, Ultragen Limited helps customers find suitable products with clear and practical guidance.

Corporate Clients

Ultragen Limited also provides technology solutions for corporate clients, offices, educational institutions, small and medium businesses, and professional organizations. We understand that every organization needs reliable technology to operate efficiently, communicate better, and grow confidently.

For corporate customers, we offer support for IT hardware, office equipment, networking products, computers, laptops, printers, projectors, security systems, power solutions, and related accessories. We also assist with product recommendations, quotation support, bulk purchase requirements, and after-sales coordination.

Online & e-Commerce Customers

Ultragen Limited serves customers across Bangladesh through its online platform and digital service channels. Our eCommerce service is designed to make product browsing, comparison, ordering, and support easier for customers outside Chattogram as well as local customers who prefer online shopping.

Customer Satisfaction

Customer satisfaction is one of the core values of Ultragen Limited. We believe every customer deserves genuine products, clear information, fair pricing, and respectful service.

Our team focuses on understanding customer needs before recommending a product. Whether someone is buying a basic accessory, a laptop for professional work, a gaming setup, or a complete office solution, we try to provide honest suggestions that match the customer’s actual requirements.

We also value after-sales support. Ultragen Limited assists customers with warranty support, product-related guidance, service coordination, and issue resolution according to applicable warranty and service policies. Our goal is to build trust by ensuring customers feel confident before purchase and supported after purchase.

Services Being Provided

Ultragen Limited offers a wide range of technology products and IT-related services for personal, professional, office, gaming, and business use.

Computing Essentials: High-performance desktops, laptops, monitors, tablets, computer components, storage devices, networking products, and accessories for both personal and professional use.

Office Solutions: Printers, scanners, photocopiers, projectors, security systems, office equipment, and related technology products to support modern workplaces.

Gaming Products: Gaming laptops, gaming desktops, monitors, PlayStation and Xbox consoles, gaming accessories, desktop components, capture cards, and other gaming-focused products.

Digital Photography Gear: DSLR cameras, mirrorless cameras, camcorders, action cameras, and related accessories for photography, content creation, and professional media work.

Complete IT Accessories: Keyboards, mice, headphones, speakers, webcams, adapters, cables, converters, UPS, power solutions, and other essential IT accessories for everyday use.

We continuously work to expand our product range so customers can find everything they need for computing, business, creativity, gaming, and digital lifestyle solutions in one place.

Ultragen Limited is built with a clear purpose: to serve customers across Bangladesh with genuine technology products, honest guidance, and dependable support. With our physical branch currently started in Chattogram and our growing online service, we are committed to becoming a trusted technology partner for customers nationwide.

Our journey has just begun, but our goal is long-term: to make technology easier, more reliable, and more accessible for everyone.

Management

With the strong leadership and vision of Chairman Mohammad Rezaul Kabir Reza and Managing Director Md. Monirul Alam, Ultragen Limited is committed to establishing itself as one of the most recognized and customer-focused retail chains in Bangladesh.